Dunstable Town Council Accessibility Statement
Introduction
This accessibility statement applies to the Dunstable Town Council website (www.dunstable.gov.uk). This website is run by Dunstable Town Council. We want as many people as possible to be able to use this website.
Using the Recite Me Accessibility Toolbar
Dunstable Town Council provides the Recite Me assistive technology toolbar to support accessibility and language needs.
To launch Recite Me, click the Accessibility Icon in the bottom right hand corner button on any page. Recite Me allows users to: have text read aloud; translate content into over 100 languages; adjust text size, font and spacing; change colour contrasts; use reading rulers, screen mask and magnifier tools; download text as MP3; and access an integrated dictionary and thesaurus.
https://reciteme.com/policies/assistive-toolbar-accessibility-statement/
How Accessible this website Is
Dunstable Town Council is committed to providing a fully accessible website. The website meets all current WCAG 2.2 AA requirements for new content and functionality, and the website is considered accessible and compliant.
Despite our best efforts, some parts of the website may not be fully accessible:
- PDFs and other documents: Some of our older PDFs (published before September 2018) and certain statutory financial scans may not be fully accessible to screen reader software.
- Third-party content: We may link to or host content from third-party providers (e.g., social media feeds or maps) which are outside of our direct control.
- Interactive Maps: Some maps may be difficult to navigate using only a keyboard.
Feedback and Contact Information
If you need information on this website in a different format such as accessible PDF, large print, easy read, or audio recording, please contact us:
- Email: info@dunstable.gov.uk
- Call: 01582 513000
- Address: Grove House, 76 High Street North, Dunstable, LU6 1NF
Reporting Accessibility Problems
If you find any problems not listed here or believe we are not meeting accessibility requirements, contact: info@dunstable.gov.uk | 01582 513000
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) Regulations 2018. If you are not happy with our response, contact the Equality Advisory and Support Service (EASS).
Contacting Us in Person
Dunstable Town Council can provide communication support including text relay, BSL interpreters (with notice), and hearing support systems.
What We’re Doing to Improve Accessibility
We are improving accessibility by updating older PDFs, expanding alternative text coverage, improving keyboard navigation, ensuring all new documents meet standards, reviewing Recite Me analytics and training staff.
