Annual Report 2013/14
2013/14 witnessed the Council continue to grow as an organisation as well as increasing its influence in the town as a major service provider. The Annual Report provides evidence that the Council improved its service provision in a number of different areas and it is particularly pleasing to be reporting this as the Council faced considerable pressures on its revenue finances.
Particularly pleasing to report is that the Council agreed its second Corporate Plan. The new Plan was agreed in December 2013 and sets out the Council’s main priorities and objectives for 2014,15 & 16. The new Plan will hopefully be as successful as the previous document as the Council delivered on 40 out of the 43 objectives originally set between 2010 and 2013.
The Council collects data on 70 performance measures that helps to inform how the Council as an organisation is performing. During 2013/14 the Council successfully achieved or improved upon 45 indicators narrowly missing 10 indicators and failed to achieve 15 indicators. Particularly pleasing within this level of performance was the Council improving overall trading in Priory House; improving on numbers of visitors to Priory House, the events programme, Grove Corner and the older peoples service; increasing the number of regular traders on Dunstable Market; improving on the Council’s financial general reserves position; improving satisfaction across all Cemetery and burial services and increasing trading activity at Creasey Park Community Football Centre. Not only do such improved measures show that the Council is performing more efficiently, they also demonstrate the popularity of our services for the towns residents and businesses.
Other highlights during the year included the celebrations to mark the 800th anniversary of the dedication of the Augustinian Priory and welcoming visitors from Dunstable’s twin towns of Porz and Bourgoin Jallieu as part of the celebrations.
The town was also able to celebrate the news that the A5-M1 Link Road and associated Woodside Connection should now be going ahead and, whilst still controversial for some, the opening of the new Houghton Regis/Dunstable/Luton Guided Busway.
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